Terms and conditions

Terms and Conditions
valid for the shop's name Ing.

First Ordering goods

Orders are accepted by direct order from the online store's name Ing.

2 Prices

The applicable price is the price indicated in the price list at the time of purchase contract (order). All prices are in CZK including VAT. Added to the price of shipping and handling.

The cost of postage and packaging costs are:
- 150, - CZK Czech Republic – Czech Post – service “package in hand”.
- 200, - CZK Czech Republic – Czech Post – service “package in hand” Cash on delivery.

If you pay cash upon personal collection to shipping and handling charge.

3rd Delivery of goods and payment

Ordered goods are dispatched, respectively. is to be picked up within 3 calendar days after receipt of order. Delivery by installments is possible only after approval by the buyer and the seller. If a seller exceeds the agreed time of delivery of a particular commodity, the buyer has the right to cancel the order by telephone or email.

When using the services of Czech Post, the buyer is informed by mail by sms or e-mail about the lodging of the consignment and the time of delivery. It may also take advantage of all services “package in hand” Czech Post, among these are:

First Through an interactive web form www.ceskaposta.cz / zmenadispozice to the addressee on the day of administration of a single change disposition of waste package according to your schedule and requirements.

Second Constantly communicate with the addressee. If you prefer to personally pick up the package apart from the competition he can save the post office. If the address does not reach, can deal with us on redelivery at a different time, which will be more suitable.

3.Využijte service, shipment tracking Track & Trace on the website of Czech Post.”

Orders will be executed with the possibility following payment options:.
a) cash on delivery – payment on delivery Czech post to the billing or shipping address specified in the order
b) payment by bank transfer after receiving the order-buyer will be issued a "call for payment" on the basis of which makes a payment to the seller. Variable symbol corresponds to the number of payment orders. After crediting the amount to the account of the goods will be sent to the customer at the address specified in the order. If "personal collection and payment by bank transfer" gets customers that payment is no longer with us on the bill and goods can be picked up.
c) cash – payment at the personal consumption of goods. Goods can be picked up after order confirmation after prior arrangement by telephone.

4th The exchange of goods

The exchange of goods the seller may perform within 14 days of its receipt by the buyer.


The purchase contract the buyer may cancel within 14 days without giving reasons in written form (letter, e-mail) or re-consignment with an explanatory letter.

6th Complaint

Any complaints solves the Seller pursuant to applicable law. The buyer is obliged to check the goods receipt and report any defects immediately. For defects caused by carrier not liable. When filing a claim, it is necessary to submit the goods claimed in the original packaging, a copy of the sales receipt and a description of the problem.
Terms claims are governed by the applicable Complaint Rules of the company Ing. Adam Vaňkát

7th The contact details of the seller

place for personal consumption goods:

Adam Vaňkát

Na Dlážděnce 116/8, Praha 8, 182 00
e-mail orders: [email protected]
tel: 774 866 122

Ing. Adam Vaňkát,
Cyprichova 710, 149 00 Praha 4

ID: 02539870

8. Protection of personal data and on the buyer

Seller ensures the confidentiality and prevent misuse of the data by the buyer. The received data will be used only for receiving, handling and billing orders and will not be processed for other purposes.

9. Validity of the general terms and conditions

General terms and conditions applicable to the shop in the name of Ing. Adam Vaňkát are valid from January 8, 2014.
It follows the principles of the Civil Code. No. 40/1964 Coll., respectively. Commercial Code. N 513/1991 Coll. and Act No. 634/1992 Coll., Consumer Protection, as amended.

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